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social media usage statistics

Social Media Statistics – Why Social is the New Frontier for Customer Support

January 16, 2013 by scott

Desk.com published a very nice (LONG) infographic on social media that supports their position that Social Media is revolutionizing help desk and customer support. While I agree that social is a big deal and it is expanding the way people communicate, I’m not sure revolutionizing is the right adjective – how about evolving? Anyhow, a …

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Inbound Marketing Overview – Presentation to UW MBA Direct Marketing Class

November 6, 2012 by scott

I had the pleasure of presenting to Elizabeth Stearn’s Direct Marketing class at the UW Business School last weekend. This is the 8th year in a row that I have presented and the deck gets revised and updated every year. This year, updates include  the following: Discussion of Mobile and how the media spend doesn’t …

Read moreInbound Marketing Overview – Presentation to UW MBA Direct Marketing Class
Marketing API Dashboard from Optify

7 Ways to Use a Marketing Data API

October 15, 2012 by scott

It seems I’m doing more writing for Optify than my own blog these days (which is fine). Here’s a recent article I posted on ways to use the Optify Marketing API to deliver reporting, insight and value. Original article published here. One of the most under-appreciated, but important services a digital agency can perform for …

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Better SEO Through Targeted Content Marketing

September 23, 2012 by scott

I wrote this article for Website Magazine which was posted earlier this month here. Here is the full article for Brand Digital reader enjoyment. Search Engine Optimization (SEO) and Content Marketing are two critical components of inbound marketing and have moved beyond silo’d visibility tactics to an integrated strategy to drive high quality visitors and …

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Google Analytics vs Optify – Two Analytics Systems that Taste Great Together!

September 7, 2012 by scott

This blog was originally posted at Optify’s Lead Generation Blog to discuss our marketing analytics distinctions, but I wanted to share here as well to help syndicate the content. I’m constantly amazed at how much data is now available on everything and often feel overwhelmed. This is a sad statement as I consider myself a …

Read moreGoogle Analytics vs Optify – Two Analytics Systems that Taste Great Together!

Inbound Marketing vs Outbound Marketing – Differences and Characteristics

July 30, 2012 by scott

This post originally appeared on the Optify Lead Generation Blog – but I wanted to share here as well. I can be challenged by definitions. The logical side of my brain thinks the definition of words should be black and white like math, but the creative side of me thinks there is room for expression …

Read moreInbound Marketing vs Outbound Marketing – Differences and Characteristics
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